Privacy Policy

Effective Date: May 2026

Rpc General Contracting (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when interacting with our website, services, and communications.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request an estimate, schedule an appointment, submit a form, or communicate with us.

1. Information We Collect

• We may collect personal information that you voluntarily provide when you:

• Complete a contact or estimate request form

•Schedule an appointment or consultation

•Request information about our services

•Subscribe to communications or updates

•Communicate with us via phone, email, or SMS/text message

The types of personal information we may collect include:

•First and last name

•Email address

•Phone number

•Property/project information

•Requested service type

•Any other information you choose to provide

We may also automatically collect certain technical information when you visit our website, such as:

•IP address

•Browser type

•Device type

•Pages visited

•Time spent on the website

•This information helps us improve website functionality and customer experience.

2. How We Use Your Information

Rpc General Contracting may use the information we collect to:

• Respond to inquiries and estimate requests

• Schedule and manage appointments

• Send appointment confirmations and reminders

• Provide service updates and customer support

• Send follow-up communications regarding requested services

• Improve website functionality and user experience

• Maintain internal records and business operations

We only use your information for legitimate business purposes and to provide value related to your inquiry or relationship with our organization.

3. SMS Communications and Consent

By providing your phone number through our website forms, appointment scheduling pages, or other communication methods, you consent to receive SMS/text messages from Rpc General Contracting.

These communications may include:

• Appointment confirmations and reminders

• Estimate and consultation updates

• Service notifications and follow-ups

• Customer support communications

• Occasional marketing or promotional messages related to our services

Message frequency varies.

Message and data rates may apply depending on your mobile carrier.

You may opt out of receiving SMS messages at any time by replying STOP to any message.

For assistance, reply HELP or contact us directly using the contact information provided below.

SMS consent is not a condition of purchase.

Mobile opt-in data and consent information will not be shared, sold, or disclosed to third parties or affiliates for marketing or promotional purposes.s.

4. SMS Messaging Terms

Users may opt in to receive SMS messages from Rpc General Contracting by:

Completing a website form

Scheduling an appointment

Requesting a consultation or estimate

Checking the SMS consent checkbox on our forms

After opting in, users may receive text messages related to appointments, reminders, project updates, customer support, and occasional service-related promotions.

You can cancel the SMS service at any time by replying STOP to any message. After sending STOP, you will receive a confirmation message and will no longer receive SMS communications unless you opt in again.

If you experience issues with the messaging program, reply HELP for assistance or contact us directly at:

Email: [email protected]
Phone: (707) 294-0661

Carriers are not liable for delayed or undelivered messages.

Message frequency varies. Message and data rates may apply.

5. How We Share Your Information

We respect your privacy and do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers that support our business operations, including:

Website hosting providers

CRM and communication platforms

Appointment scheduling software

Email and SMS communication providers

Analytics providers

These providers are only permitted to use information as necessary to support our business operations and are required to maintain appropriate confidentiality and security protections.

We may also disclose information when required by law or to protect our legal rights.

6. Data Security

Rpc General Contracting takes reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse.

While we implement safeguards to protect information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Cookies & Website Tracking

Our website may use cookies and similar tracking technologies to:

Improve website performance

Understand visitor behavior

Enhance user experience

You may disable cookies through your browser settings if preferred, although doing so may affect certain website functionality.

8. Third-Party Links

Our website may contain links to third-party websites or services not operated by Rpc General Contracting.

We are not responsible for the privacy practices or content of third-party websites and encourage users to review their privacy policies independently.

9. Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

Requesting access to your information

Requesting corrections to inaccurate information

Requesting deletion of your information where legally permitted

Withdrawing consent for communications

To exercise these rights, contact us using the information below.

10. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, maintain business records, and comply with legal obligations.

11. Children’s Privacy

Our services are intended for homeowners, property owners, and prospective customers. We do not knowingly collect personal information from individuals under the age of 18.

If we become aware that information from a minor has been collected, we will take reasonable steps to delete that information.

12. Updates to This Privacy Policy

Rpc General Contracting may update this Privacy Policy periodically to reflect changes in business practices, technology, or legal requirements.

When updates occur, the revised policy will be posted on this page with an updated effective date..

If you have questions regarding this Privacy Policy or how your information is handled, please contact us:

Rpc General Contracting

18155 Vintage Court Suite A
Middletown, CA
US

Phone: (707) 294-0661
Email: [email protected]
Website: https://optin.rpcgeneral.com

By using this website or providing your information, you acknowledge that you have read and understood this Privacy Policy.

By using this website or providing your information, you acknowledge that you have read and understood this Privacy Policy.